We contacted Darlows to arrange a visit for a property, which unfortunately hasn’t worked out but, Jack in the Rumney branch built a good rapport with us very quickly. He kept in regular contact with us throughout the process, was happy to answer any questions we had and arrange a second viewing after his working hours just to suit us. We’d have no hesitation to contact him in the future and I trust that he’d inform us of any suitable properties which may come to the market.
Adam Robjohn was superb! From the time we first met at a viewing all the way through to completion, Adam was on hand to help us every step of the way. As first time buyers, we didn't have a clue about the process and asked numerous questions but nothing was too much trouble for Adam. His communication skills were excellent. He kept in touch via phone and email and was always available if we needed to talk to him. He put our mind at ease when we faced some challenges due to sloppy solicitors! I think he should get a share of their wages to be honest as he seemed to be doing all the work! We are now in our beautiful home and love it. I also want to shout out Rhys Lewis who stepped in for Adam when he was on leave, and also Jack (sorry Jack I never got your surname!) for such a pleasant phone manner. You are a fab team and I could not be happier with the service. I will definitely use Darlows in the future. Thank you all.
Tom was great during our property viewing, and since having our offer accepted both Tom and Rhys have been fantastic and communicative, ensuring the sale gets pushed through. They really went above and beyond to contact less responsive parties to ensure we exchanged on time, and really put our minds at rest. Thank you both for your help and advice during our first home purchase!
Darlows Estate Agents, specifically the Rumney branch have been an integral part in our search for an ideal property. From the outset, the communication has been excellent, carried out in a professional and friendly manner. In a specific instance of being indecisive following an offer on a property, upon contacting Darlows I was in conversation with Adam Robjohn. He provided a friendly but professional service while being frank with his response. Subsequent to this conversation, I consulted my parents and made the necessary, but unfortunate decision to withdraw an offer on a property. Adam allowed plenty of time for us to come this conclusion and followed up with other properties that might be of interest. His services alongside other estate agents at Darlows are much appreciated.
