I would like to recommend Darlows estate agents at Albany Road Cardiff, and in particular Thomas Wilkinson. Thomas has been fantastic from the initial valuation right through until completion. He has kept me informed all the way through the process and has replied promptly to any queries I have made. He is most personable and very professional, a combination of qualities that make a positive difference when dealing with the potentially stressful business of selling a property - he also sold my property for a very substantial amount over the asking price. I would also like to thank Hannah and the rest of the agents at this office who too were very pleasant and helpful in working together to manage the sale of my property quickly and efficiently.
We have had a very positive experience purchasing our first property with Darlows so far. We were shown around a property by Connor Strong, who was very professional, knowledgeable and friendly. Connor has been incredibly supportive and communicative since we viewed the property. He has explained the process really well and answered all our questions with patience. Connor is always very attentive and helpful on the phone too, which is exactly what you want when treading the unknown waters of purchasing your first home.
Mia acting Darlows was amazing! Really professional when showing us around the property. Have thorough, thoughtful and honest answers to all our questions. Not only this, she had a great sense of humour and a very laid back attitude, asking us about our day and what brings us to town. Very refreshing after being let down by so many other estate agents that day. A true asset to the company, I hope she is well rewarded and recognised!
Mike Green was honestly exceptional with helping us to find our perfect property! He was great with the viewing, allowing us to go around the property at our own pace. He has been fab with communicating, answering any questions we had very quickly via both text and email. We could not recommend him and Darlows enough, they even provided us with a welcome to your new home box that was a lovely touch! Thank you Mike!
I would like to thank the whole Darlows team at the Albany Road office, especially Sophie and Mike. They helped us through what turned out to be quite a stressful move, ensuring sure we were able to move in as intended, with it being no fault of their own. They were always there to provide the information and reassurance we needed and certainly went the extra mile to get us sorted and also made sure to phone to make sure our move went well. I have been with many letting agents during my time in Cardiff and can certainly vouch for Darlows. There is no messing about and the whole team is amazing. (Even got a welcome package full of goodies which was a nice touch).
