Great club with good music! Always packed! Bouncers are lovely, security is good… bag check and walk through detection like in an airport. Can also request lids with straw on drinks to prevent spiking so I feel safe on my nights out spent there. Highly recommend to anyone! :) Thank you Pryzm.
The door staff at this venue are absolutely shocking. I was removed from the venue after reporting another customer for waving around a fake gun in the middle of the venue. Door staff did not take the report seriously and then decided it was me that needed to be ejected. They then made false claims about the situation to justify my removal. Highly unprofessional. Hopefully pryzm Cardiff see for themselves how bad their security team are and change the contract to a more professional security firm.
Bouncers unnecessary rude and aggressive, I appreciate they come across unpleasant characters but I certainly wasn’t that. There was no need to be that way, especially as I was sober and spoke to them respectfully. Think again before attending this place unless your able to avoid bouncers.
My daughter was here last night.. Got a bit drunk lost the group of friends she was out with for half hour or so and went to leave the club but doorstaff stopped her asked where her friends were and where she was going if she had a phone etc ( which battery had died) anyways they did not let her leave the club they took her to the welfare room charged her phone..offered water and she was able to locate her friends inside the club shortly after.. Just wow!! Amazing service and So big thankyou to the doorman and security..super super impressed ????????
