The staff at this pets at home were incredibly helpful and went above and beyond to find me the right deals. A lovely member of staff recommended that I download the Pets at home app and I actually ended up saving around £25 on my entire purchase. I will absolutely be coming back to this Pets at Home, even if it means driving across Cardiff. Thank you!!!
Terrible service! They tried charge 10 pounds extra, said needed 2 people for shower my little dog. After all, they call me for pickup my dog and said I need to go quickly because they don’t have space for keep my dog. They didn’t touch the dog head, only did the body, said my dog didn’t allow dry the head, so they only did the body. My dog is an small Yorkshire, Wherever he goes, everyone say he is a very good boy, very good behaviour. So, this store (groom room Newport road) is the worst groom room that I visit in my life. Never more. Very disappointed
Nigel was very helpful at the counter; he helped us with our 10 week puppy’s stuff. We came all the way down from London to adopt him and we couldn’t have wished for a better person to serve us in our very first experience in a pet store. 5 star service and best deals for sure. Wish I lived there !
Took our Dog Oscar to the groom in for the first time, was really worried about how he'd do but I didn't need to worry he was great and the girls were amazing with him will definitely be back thankyou
Always fully stocked respectful lovely to take my puppy down x even though they wanna steal her and keep her they are well run fun family animal shop best one around we have I think cardiff would be loat and not to mention the groom room staff and vets for pets are amazing minnie loved her spa treatment and groom x we will be back very soon x
